The University of the Witwatersrand contracted CESAR to conduct a qualitative study on the impact of COVID-19 on Wit’s teaching and learning activities. CESAR conducted virtual in-depth interviews and focus group discussions with Wits’ staff and students using online platforms such as Zoom and Microsoft Teams, which were recorded and transcribed. CESAR coded the transcribed data, conducted thematic analysis using NVIVO software, submitted a final report and presented the findings to relevant stakeholders.